Returns & Exchanges

At FlyHugz, we want you to feel completely at home with your purchase; if you are not satisfied, you can return or exchange your items within 30 days of delivery. All returned products must be in their original condition and packaging to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the home decor items you wish to return.

2

Prepare the Package

Carefully pack your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing